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FAQs : Spiral Bevel Gearboxes

Click on a question from the list below for more details:

  1. Which countries do you export to?
  2. How do I collect an Ex-Works order from Power Jacks?
  3. What is the best way to send an order to Power Jacks?
  4. Best way to send a document to Power Jacks?
  5. How do I pay for an order?
  6. What are Power Jacks Terms & Conditions?
Which countries do you export to?

Power Jacks export worldwide and currently sell to 60 countries. New additions are always welcome.

Please view the distributor section for details.

How do I collect an Ex-Works order from Power Jacks?

All collection drivers must provide three out of the following six pieces of information in order of successful collection of goods. If a collection driver fails to provide three pieces of information then the driver will be turned away from despatch until they are able to provide the information required.

Information to be provide for collection (3 out of 6 required for successful collection):

  1. Power Jacks sales order number
  2. Full customer address
  3. Full final delivery address, i.e – ship to address on Power Jacks paperwork
  4. Customer order number
  5. Power Jacks case number
  6. Power Jacks reference number
What is the best way to send an order to Power Jacks?

The preferred method for sending an order to Power Jacks is by email with the purchase order attached to the email as a separate document. This can be sent to sales@powerjacks.com or to one of our sales team individual email addresses.

Power Jacks still accept faxed orders, however email is preferred.

Orders can be received by post. In this case a registered / recorded postal method is recommended. Please allow adequate time for the order to arrive at Power Jacks.

Best way to send a document to Power Jacks?

The preferred method for sending a document to Power Jacks is by email. Power Jacks can accept the majority of file formats, however if you are concerned just ask. When emailing please ensure that you include relevant text in the email “subject” field and your contact details in the body of the email.

Power Jacks still accept faxes at present, however email is preferred.
NOTE: When comparing fax to email it has been found that faxed documents are poorer in quality, transmission not as reliable, transmission line can be busy, cost more for both parties, less secure, limited to A4 paper size and have a detrimental effect on the environment.

Documents can be received by post. In this case a registered / recorded postal method is recommended. Please allow adequate time for the document to arrive at Power Jacks. Paper or electronic documents on CD, DVD, Media Card or USB Drive are acceptable.

How do I pay for an order?
  • Payment Methods are:
    1. Proforma Invoice
    2. Sales Invoice for Account Holders
  • Payment can be accepted by:
    1. Credit Card
    2. BACS (Bank Transfer payment)
    3. Cheque
What are Power Jacks Terms & Conditions?

Please refer to the terms and conditions listed on this website.

Power Jacks Ltd Registred in Scotland No 103849

© 2012 Power Jacks Limited
All rights reserved
Registered in Scotland No. 103849

Normal Business Hours (UK).
Monday to Thursday 08:00 - 16:15
Friday 08:00 - 12:00

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